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Thread: No Food in First, Compensation?
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Old Dec 10, 2024 | 8:32 pm
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Originally Posted by leroix
A mis-cater happened in November to me PHX-PDX -- basically they decided to leave instead of waiting on catering to arrive (heard them chit chatting in the front) ... the flight attendant handled it well, did multiple passes of the snack basket, and proactively offered everyone in the cabin the choice of 500 miles or 15$. I took the 15$, which showed up in my discount codes in a few days -- that said, previous escalations to customer care have resulted in $50-150 for similar events with no meals...
$15? That's got to be a new low...I thought $25 was the bottom out point for discount codes. I would have definitely dropped a note to Customer Care.
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