Originally Posted by
tracon
The pick up time from the hotel, is the pick up time from the hotel.
If crew is on the hotel shuttle, those often leave at fixed times.
Yes crew sched could have sent the crew on an earlier bus.......if crew sched recognized the issue, and could find the entire crew.
Ops won't know the flight is going to be late until the crew shows up at the airport. If that happens to be at 17:45.........
According to Flightaware date,
https://www.flightaware.com/live/fli...310Z/CYOW/CYVR,
the flight went 14 minutes over block.
Not bad considering deicing and seasonal winds.
Not justifying what happened. Just an armchair explanation.
Your consolation prize, tonight's flight was cancelled.
Yes, a cancellation would have blown worse than the seasonal winds.
I think the link you sent shows it arriving 1:14 behind sched, but that doesn't take into account the 'medical emergency' time once they docked.
There's no reason why crew sched couldn't/shouldn't have known about the extended travel time for the crew...it was snowing all afternoon...just sloppy operational practice IMHO.
And they knew at 18:20 that they didn't have a crew as I checked with the lounge dragon before dragging myself all the way to gate 28...she called the gate as it didn't show as boarding and they told her, yup, no crew...so the delay should have been posted a lot earlier than it was...again...just sloppy IMHO.
AC can do a lot better, they just choose not to.