Originally Posted by
Carfield
Scoot in my book is still awful, but that is my personal experience.
However, they handle a three hours delay fairly well and the food voucher is definitely something new. However a word about the "to go" bag handed to you... Scoot is strictly BOB only so that to go bag is just part of the compensation for the delayed flight or the "lack of catering" available onboard due to the last minute change of aircraft and lack of time to cater.
Glad things worked out for you!
Carfield
Thats what I assumed regarding the to go bag. But it just blows my mind. I can’t imagine a US airline like Spirit or Frontier giving a meal voucher AND “free” snacks for a 3 hour delay.
And, the to go bag is an awesome idea Southwest (or Spirit or Frontier) should adopt to streamline service on the plane.