Originally Posted by
AASus
No rewards points are credited more than two weeks after ALL Signature subscription payment. The support service at
[email protected] says that they have passed the issue to specialists. What is the time frame in which cases are usually closed? Has anyone encountered this problem? And how was it solved?
Some people who quite a previous subscription in November then joined again in November under black friday had this issue. Haven't heard about the resolution/resolve time yet. Most people did just get the points immediately. The Signature customer service has been very reliable if you read about other issues, so I think it's just a matter or time.