I am also trying to book Dubai Connect. My layover is 25 hours and 10 minutes, which is under the 26 hour layover limit. It is a F award booking. Oddly, I do not see a section "Special Complimentary Benefits" when going to Manage My Booking, just all the marketing boxes to buy add-ons like insurance, Dubai Experience, Hotels, Car Hire, and Tours. Does Special Complimentary Benefits show up right after "Your Itinerary"?