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Old Dec 7, 2024 | 9:53 am
  #11  
Villavic
Ambassador: Peru
All eyes on you!
15 Years on Site
 
Join Date: Jan 2010
Location: LIM Peru
Programs: LanPass Premium, AA (former gold), MileagePlus Silver
Posts: 768
Yes, I warned him but he traveled anyway. They shouldn't have let him get on the plane to Lima, apparently Spirit is not very disciplined in its .controls. It was a complete nightmare cause that flight had a 6 hours delay, so he arrived at 5 am yesterday. And they didn't let him in, they detained him at immigration area. After 2 hours the US embassy answered him and they could help him if he sent his passport and a form filled out and signed, so he could get immediately a new passport. His wife could do so, but the problem was that she obviously could not enter the international area of ​​the terminal, where my friend was being held.

It would have been resolved if someone had taken those documents from that area to the hall where his wife was waiting, but neither the Immigration people agreed to do so, nor the only Spirit person who was at the airport that morning. My friend said he really felt like he was being treated like a criminal (ugly atittude, they followed him everywhere, they did not accept to help him in anything), and the Spirit staff at both the call center and the airport were not friendly at all. It seems they just wanted to put him on a return flight anyway and asap, which he did at 2 pm, because since he couldn't send the documents to the embassy, ​​he couldn't do anything else.

He took the risk to come anyway cause at his stop in FLL he could have gone to the Miami passports office, but that meant to loose the flight and changing it costed $900, or so he told me. He is already back at home. He is very upset, we talked today. It was not the momento tell him "I warned you", but we will talk more calmly in a few days.

I have heard the airline can be fined for letting him travel ($10,000, I don't know if it's true).
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