Originally Posted by sk899

I was in the midst of making a booking on the Flying Blue site using points, and paused temporarily because I needed to add some more points to my account for all the tickets I need. I was frustrated because the original pair of flights I wanted were gone, with the longer transatlantic flight still available but paired with a intra-Europe flight with a longer CDG layover, all for the same price in points. No points were deducted from my account and I never got to the point of making the copay with my credit card. Imagine my surprise when I go to my bookings and see the booking there, with a PNR, ability to select seats, etc. I tried calling the service center to make sure they deduct the points from my account and make the copay, but there is no way to reach anyone until 9am on Monday (I'm based in the US and have no status on Air France/KLM's Flying Blue, only Delta). What should I do? Do I have an actual booking or is this a phantom booking that will disappear? I want to pay with my points and credit card to secure the booking, but have no idea how to reach out to anyone - and on the Air France/Flying Blue site, it looks as though it's ticketed, with no ability to pay anywhere. I don't want the award seats to disappear by Monday when I can reach an actual human.