Originally Posted by
atropabelladonna
Hi,
I know it's been 2 years now, but I am wondering how did you manage to resolve this issue? I have the same problem at the moment - Luthansa issued a 250 EUR compensation, but the link is not working.
Thanks

Hi there,
The support replied afer few months asking for bank details and has transferred the money … :-/
Hope it goes faster for you! :-)
Lukasz