FlyerTalk Forums - View Single Post - Tracking existing BA complaint cases?
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Old Dec 6, 2024 | 6:21 am
  #14  
davidbrent
 
Join Date: Aug 2023
Location: AVL or LHR
Posts: 310
Originally Posted by AviationMoose
The 'the system says I got an email but I haven't received anything' is one where I've found the Twitter team quite useful. Even got the email (re)sent to me.

Not perfect, and they're not great at chasing, but that particular issue, they've always resolved for me.
Good thinking! Thank you, Aviation Moose!

edit: X team looked into it straight away, got me the answer I was looking for. Far better than live chat on the BA website.

Last edited by davidbrent; Dec 6, 2024 at 8:14 am Reason: Update
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