Originally Posted by
AviationMoose
The 'the system says I got an email but I haven't received anything' is one where I've found the Twitter team quite useful. Even got the email (re)sent to me.
Not perfect, and they're not great at chasing, but that particular issue, they've always resolved for me.
Good thinking! Thank you, Aviation Moose!
edit: X team looked into it straight away, got me the answer I was looking for. Far better than live chat on the BA website.