FlyerTalk Forums - View Single Post - Delta app and website technical problems?
Old Dec 6, 2024 | 3:42 am
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DMIrishFlyer
15 Years on Site
 
Join Date: Jul 2007
Location: OMA
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Delta app and website technical problems?

Is anyone else having issues with Delta's tech right now? This morning, it took me multiple attempts to check in for our international flights (DUB-AMS-DTW-OMA) via the app. After about 10 tries, we finally got checked in, but now I can't add all the boarding passes to my Apple Wallet.

Oddly, I was able to add the DTW-OMA passes, but the rest won’t add. Instead, I get an error message: “Could not get wallet data.” I’ve tried everything a tech rep would suggest—rebooted my phone, restarted the app and wallet—but nothing works.

On top of that, I can’t load any seat maps. I just get a generic message saying seat maps are unavailable and will be accessible after check-in—even though we’re already checked in.

To make things more frustrating, my daughter (traveling with me) got locked out of the app last week on the way here, with an error saying her credentials were incorrect. They weren’t, but when we tried resetting the password, the system kept saying, “Experiencing technical difficulties, please try later.” That’s been happening for 7 days now.

She’ll eventually call to sort her account out, but I’m curious—has anyone else been experiencing similar issues?
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