Great start to my BA holiday experience.
Arrived at 11:15pm into SEA and about 200 people queuing for the rental car bus.
Arrived 10-15 mins later after catching the 3rd bus and about 100 people in front of me.

Last time I booked Avis through BA at SJC, 1h30 waiting before one of the two agents went off on break and never got my car.

Probably going to be 2am before I get to my hotel, being up a 28hrs or so

Some staffer is is saying 5hrs! Maybe 47 flights came in at once?
Supposed to be 1500 rentals tomorrow so no chance in coming back and having an easy time.

Absolutely @££% show of a company!

Got Avis preferred and my name is on the screen, but still quite a wait downstairs on floor 2.