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Old Dec 5, 2024 | 6:44 am
  #11  
tuff
10 Countries Visited
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15 Years on Site
 
Join Date: Aug 2009
Location: London, Strathaven
Programs: BA (Gold). Various other statuses
Posts: 1,499
EasyJet's IT problems now seem worse than BA's, which is saying something. When we were applying for our news cards the website said our payment hadn't been authorised so we tried again only to get the same message so we tried a different card which the website was succesful. However, EasyJet had actually three payments (and allocated three easyJet plus numbers) which took weeks to sort out. Once we finally got a proper number we still can't log on to download an electronic version of the card to "wallet" so we have downloaded the welcoming letter and used this on board to get our discount (staff seem to be aware of the IT issues). The last time we spoke to the helpline they had no idea when the IT issues will be resolved.
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