Originally Posted by
nigelw
There is in fact a line in one of BA's communications on this issue that says do not contact the normal contact centres as they are unable to award missing TPs, contact exec club instead
Agree they need to contact the exec club. but to be clear this isn’t about awarding TPs, that’s happened. The issue is someone going back and setting the right status as the auto process which run on 8/9th couldn’t see what was still in the pipeline to credit.