Originally Posted by
Marriott Bonvoy Lurker II
Dear Too_Fly1,
We are very sorry for the unpleasant experience you have come across during your birthday trip at St. Regis Maldives Vommuli Resort.
If you can send a private message to us with below information, we will be pleased to deliver your feedback to the hotel management team for further follow-up.
- Your full name
- Your member account number
- Your email associated with member account
- The relevant stay details (hotel name, stay date or confirmation number)
Best Regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
The response from the
Resort Manager was nothing more than canned platitude.
"
While we cannot change the past, we hope that you will give us the opportunity to restore your faith in the St. Regis brand in the future."
Yeah, no thanks.
When we do return to the Maldives, it won't be here.