Originally Posted by
umgowah
Has anyone received an official interpretation on soft landings. E.g. in the scenario of gold to end October, then silver November to March, is it bronze or silver from April?
You can't be Silver November to March. If you became Silver due to a soft landing on 1/11/24 then you will remain Silver until 31/10/25 (unless you get back to Gold during that period)
Remember Membership Card Validity periods are different to Tier Point collection periods