Originally Posted by
mcole
...
If I call and write UA and Chase and ask for a card and am told that I won't receive one and that none is necessary, is this premium level service? ;;;.
The card issued by UA, not Chase. And for many, UA does not provide a physical card, But for those without Gold or higher status, a physical card UC membership card is apparently available..
No Physical United Club Membership Cards (may be available for non-*G members)
Do you have the UA app on your phone? The virtual card on the phone may work.
As for getting a UC membership card, if you don't hold appropriate elite status, it should have been received weeks after the credit card. Not sure the right group to reach out to but most agents will not be helpful.
I would first try UC Support ,
https://www.united.com/en/us/fly/con...ited-club.html
Then perhaps MileagePlus Service Center.
https://www.united.com/en/us/fly/mil...ce-center.html