What would happen if …

Dear DriverJ:

The car we sold you last week and was due to be delivered tomorrow has changed. The basic function has not changed. It still has four wheels, four doors and a motor and will get you where you need to go, but some of the en route functionalities may be different. If you originally purchased a 2025 BMW 530i and received a 2017 Ford Focus you may be eligible for a free cup of premium roast coffee. Please fill out this application for a coupon you can redeem at any Tim Hortons location within one year of your original purchase.

There is no sound system, nav package, aircon, heater or cruise control. We encourage you to dress for the weather, bring an extra cushion, and use your air pods with a compatible smart phone.

We sincerely hope you enjoy your new vehicle.