Originally Posted by
The-Aviator
It shouldn't be a surprise when travellers arrive early and, while not everyone is going to go to book an extra night, I'm surely not the first to do it and the proper approach is to find out instead of immediately becoming dismissive. Anyway, despite noting the late arrival in my reservation they had marked me as a no show and she had to reactivate my booking which took a minute or two, however her demeanor and approach were much better after that!
I’m sorry to hear about your experience.
I’ve had similar situations when arriving very early after overnight flights (like late evening departures from CDG to TLV with arrivals in the middle of the night).
In those cases, I book the night before and always send an email in advance to explain my late arrival.
This helps avoid being marked as a no-show, as the teams handling room allocations and no-shows might not always be the same.
It’s definitely something hotels could be more proactive about for travellers in such scenarios.