Originally Posted by
Flygirlnz
They told us same aircraft out of here at lunchtime tonorrow, but sounds like that might not be the case? Still in line behind an entire aircraft full of people waiting for hotel voucher. Really sick of these poorly handled disrupts & nothing for elites/business customers
For airline they likes to publicise it digital footprint, they seem to struggle with tech when things go wrong. Surely the hotel voucher system could be intreated into the app, and partnership with a online hotel platform.
Originally Posted by
Flygirlnz
We sincerely appreciate your patience as you were required to disembark the aircraft to allow for medical assistance to a passenger and to ensure your comfort during this time. Despite our best efforts to depart today, we were unable to do so within the necessary time frame without exceeding the maximum crew duty hours.
Medical issue caused by the mechanical issue? seems very strange to blame it on a medical issue when the aircraft was non serviceable.