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Thread: EVA Air Launches 24/7 Customer Service in Chinese and English
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Old Nov 28, 2024 | 5:31 am
  #9  
goodeats21
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Originally Posted by goodeats21
I just tried the number and it was a recording that said all agents are busy and to try again later.
Trying to get a seat assignment.
Calling now (7:30AM Eastern US time) and I was able to get through and speak to an agent. About a 2 minute wait.
I was able to secure a seat assignment, but was told that only when the ticket is EVA issued can you choose a meal in advance.

Very disappointing, if correct. Anyone have experience / knowledge of this?
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