Originally Posted by HeleneF

What should I expect if my flight is delayed?

When your flight is delayed beyond its scheduled departure time, EU261 entitles you to meals (in proportion to the wait time) plus two free phone calls, emails or faxes within the following duration and distance constraints:

• A delay of two or more hours for flights of 1,500 kilometers (932 miles) or less
• A delay of three or more hours for intra-EU flights of more than 1,500 kilometers (932 miles) and for all other flights from 1,500-3,000 kilometers (932-1,864 miles)
• A delay of four or more hours for all other flights

If your new departure time is scheduled at least the day after your originally scheduled flight, you are also entitled to transportation to and from the airport to complimentary hotel accommodations.

If your flight is delayed at least five hours after the scheduled departure, the airline is required to reimburse your ticket. If you have a connecting flight, the airline is also required to offer you a return flight to the departure airport at the earliest opportunity.