FlyerTalk Forums - View Single Post - The Luxury Collection Hotel Manhattan Midtown (was Conrad NY Midtown) [Master Thread]
Old Nov 27, 2024 | 2:48 pm
  #202  
heiniheini
5 Years on Site
 
Join Date: Jul 2016
Location: Vienna / AT
Programs: Hilton DIA / SPG Gold / Hyatt Plat
Posts: 21
I had two short stays here of 3 nights each, and I can only recommend looking for another hotel. The rooms are great, and the location is excellent, but everything else is chaotic. During my stay, as well as after check-out, I had multiple extra charges ( not hold ) on my credit card. I even had a phone call with the manager, who explained to me that everything was normal and would be canceled until checkout.. Now I have to deal with the hotel (if they respond to my emails), or I’ll need to initiate chargebacks.

Last edited by heiniheini; Nov 27, 2024 at 2:54 pm
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