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Thread: EVA Air Launches 24/7 Customer Service in Chinese and English
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Old Nov 27, 2024 | 12:44 pm
  #7  
goodeats21
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Originally Posted by sfo3388
https://www.evaair.com/en-us/about-e...r-service.html

A surprise to see I can call EVA at 10:30pm California time to talk to an agent. The following is the website update:
  • Reservations & Ticketing: 1-800-695-1188
    Using a TTY device ( for hearing impaired only): Dial 711 to be connected through the Relay Service
  • Hours of operation: Chinese and English 24hours/daily
    MON ~ SUN & U.S. Holiday: 05:30 - 17:30 (Pacific Time)
    Outside of the above hours, service is provided in Chinese and English by the Global Call Center.
I just tried the number and it was a recording that said all agents are busy and to try again later.
Trying to get a seat assignment.
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