Originally Posted by
777 global mile hound
The word sent to me through one of the lead Hyatt concierge team members who has been with Hyatt many
decades is that Hyatt management fully
supports this hotel 100% regarding their no point earnings rate with no tier credit.
And as members we can pound sand (my words not theirs)and book a more expensive rate or move
on to another program.Mind you prior to this sale far lower rates were fully WOH earning rates
Because I will likely never stay there ever again as a result I can say more importantly that I hope
this doesn't become a norm or a cancer that spreads to other World of Hyatt properties.
This really seems as something IHG would do rather than Hyatt.Though they have actually improved greatly
I am disappointed in Hyatt in principal to allow this
Others can form their own opinions as to this new potential trend?
I know the vegas context is unique and managing around this is a pain point for the account managers. But feels like an incredibly bad sign - Vegas was a pioneer in the "resort fee" shenanigans that has become a contagion across the industry. If this is really Hyatt's stance at the Rio, I don't see why we shouldn't expect other properties in the portfolio to follow suit with a rate card that differentiates between rates that earn nights and those that don't.
I'm typically not an alarmist on loyalty programs where our expectations should already be low on the sustainability of benefits, but this feels like a canary in the coal mine on the advent of "basic economy" room categories, where folks looking to ensure they get earnings credit face price discrimination.
The lack of disclosure feels like a property beneficial error (with little incentive to fix quickly) versus malice, but it's still galling.