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Thread: Locked out and unable to reset password
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Old Nov 26, 2024 | 4:59 am
  #2  
modularmayhem
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Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,580
This has just happened me also.

Yesterday i transferred some AMEX miles to EK and purchased miles for a topup to upgrade my travel partner. (the miles have not yet posted 24 hours after purchase)

Today my account is locked and I am unable to reset password. I have contacted EK and they say there is no security check showing for them.
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