FlyerTalk Forums - View Single Post - Nasty experience on LCY flight, well-handled by CC
Old Nov 25, 2024 | 5:40 pm
  #30  
Confus
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Join Date: Nov 2017
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Originally Posted by Tiger_lily
The BA staff sounded exemplary, although I’m surprised that the captain didn’t call for the police to meet them at the gate.
Sometimes it’s easier (and safer) not to have the police try to strong-arm someone out of a small enclosed space. Seems the crew thought it might be easier to have a manager meet the flight and escort him from row 1 into the terminal and into the waiting arms of police inside - without being there I can’t judge, but can absolutely see the pros of that approach. If anything had kicked off they’d have got there in seconds anyway.
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