Originally Posted by
G-CIVC
they often just zero out J by default for SHA flights (often the friday 530pm/7pm flight out of PVG as well) regardless of capacity, making it a de facto ‘DM exclusive’ flight as the only way to get on would be using the seat guarantee benefit.
yes. And more than that number in the back

I didn't realise that it is necessary to use the seat guarantee benefit for SHA. I always through the benefit was de facto useless.
I've been hammering out a complex multi-city/ open-jaw to SHA, and even if I managed to price it through their idiotic system, CS couldn't hold the booking for me. It's been driving me nuts.