FlyerTalk Forums - View Single Post - UA award booking, change questions / issues / routing / excursionist problems
Old Nov 24, 2024 | 11:24 pm
  #249  
jsloan
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Originally Posted by MM_someday
Had a DCA-EWR-DEL flight where DCA-EWR was supposed to leave at 4 pm, had us in the plane on the runway until 7 pm and finally returned to gate and was canceled a little before 8 pm.

Given that EWR-DEL only operates once a day, I spoke with the airport agent to get me on a 10 pm IAD-FRA-DEL, and the only reasonable option to get to IAD from DCA on time was an expensive Uber.

Is the Uber reimbursable?
Generally UA would give a ground transportation voucher in this case — I’ve definitely received one to go from IAD to DCA. If they didn’t offer that, I suspect they’d reimburse for an Über, at least if the cancelation was under UA’s control.
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