Recently completed a stay...

Excellent service...

Hotel is starting to look a little ragged and dated.... time for a significant refurb, especially in suites...

Compared to the other two HR in Orlando the location is better, but it is not up to Hyatt standards in terms of the hard and soft goods.

Several amenities have been removed it seems - the rope bridge has been removed for example. It seems like access to the golf course is preferred only for Evermore guests, and not HR guests.

I don't know how this is impacted by the Evermore Resort, which replaced the Villas at Grand Cypress. Not sure if they share ownership or not.