Join Date: Jun 2008
Location: Oxford, United Kingdom
Programs: BA Gold/GfL, NH SFC, Hilton Diamond, Radisson VIP, ALL Platinum, IHG Diamond Amb, Marriott Gold
Posts: 1,284
What is your status level? I am Gold but I did not receive anything at Mercure, Novotel and Sofitel in the last few months.
I did not even receive a drink voucher at 1-2 properties (well, I showed the digital one, a receptionist did not recognise...).
I did not receive any upgrade either, I don't really expect much at this hotel group...