Originally Posted by
sydneyracquelle
Can someone please help. I’ve never done this before. Used DL SM for an award ticket on KLM metal from LHR>AMS>VCE. LHR>AMS was an hour late causing misconnect on AMS>VCE. Eventually got to VCE 6 hours late on the next KLM flight. Do I file 261 with DL or KLM? Do I file UK 261 or EU 261? What am I entitled to? What if the late LHR>AMS was due to weather? I took no meal vouchers or anything, just hung out in AMS lounge. Thank you.
Weather/ATC reductions due to weather are outside airline control. No compensation is due. Lots of flights have had same issues last few days with weather here.
You can use either UK261 or EC261 to collect, but not both. (If were entitled to compensation)