Originally Posted by
AviationMoose
I got a delicious voucher for mine, if that sways you!
It seems to be utterly random which complaints get them and which don't, but still, possibly worth it.
Unfortunately, the inconsistent responses imply (to me) that BA doesn't have a system to categorise or consolidate the received complaints.
The chances of someone acting on them - as they must therefore appear as individual comments - is close to none.
Does anyone know different?