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Thread: Hyatt partner resort over charge
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Old Nov 23, 2024 | 12:02 pm
  #15  
mrlasssen
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Hyatt partner over charge
Originally Posted by mrlasssen
Just returned from a points stay at a Hyatt partner resort in the Caribbean. I have a bill over charge for extra person. When contacting Hyatt about it they bounce the charge question back to the resort. I have had zero luck with resort. Because it was a Hyatt points booking done on their web site, is there any representative state side I can contact?
I want to report back on my success in resolving this issue. After contacting Hyatt Concierge via private email on this forum, a refund was credited to my credit card. Kiddos to the person at Hyatt Concierge for the help.
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