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Thread: Minimum Connection Transfer Time at New York (JFK): The Definitive Thread
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Old Nov 22, 2024 | 9:22 am
  #2287  
lindros2
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Originally Posted by emma dog
AFAIK, FAs are instructed to not handle passenger bags due to the risk of injury. Some will occasionally help, but they’re going against the airline’s instructions.

This rule is definitely in place on UA as well. IDK about AA.
Okay, I'll bite.
United FA's use their iPhone to take photos on available overhead space, and share with other FA's (front/middle/back).
So while they're "not supposed to help", this made the baggage - and boarding - experience far better... than standing the jetway, late at night, not moving.
Because passengers were mulling around, or blocking the aisles, or whatever was going on.
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