Glen Hauenstein mentioned during his 2024 Investor Day presentation that Delta will be rolling out AI pricing, as their AI vendor Fetcherr. There is already 1% number that tickets are being sold today by AI, but is this for upgrade offers or actual tickets? Apparently customer service reservation agents have being using AI regarding Delta’s policies.

Any other option besides searching via Google flights or similar flight search engine, using the TOR network with a VPN or web browser incognito mode with a VPN, completing the Delta ticket purchase without logging in your account and adding your SkyMiles profile after the fact? Any other suggestions to conceal our digital identity? Not sure how Delta’s AI ticket pricing would work for corporate bookings via Concur and/or OTA

I’m also perturbed by Glen’s comment “I know if I pay more I get more”, does this mean the Golden Age of travel will be returning upon us and the customer will be to hold a lazy FA fully accountable for not delivery the promised “premium” product/service?

Would greatly appreciate a link to the 2024 Investor Day presentation transcript relating to AI.

Mods: I created this separate post to discuss specifically AI ticket pricing.