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Thread: What am I doing wrong? Alaska miles never posting to AA?
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Old Nov 20, 2024 | 12:33 pm
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guv1976
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Originally Posted by notquiteaff
If it's a consistent problem that doesn't get fixed by aligning names in reservations and AA account, wouldn't it be better to complain about AS not delivering what they promised?

"Hey DOT, AS sells me tickets and they promised I would earn AA miles if I gave them my AA number, but that never works."
I don't think so. AA is responsible for ensuring that partner flights for which an AAdvantage number appears in the PNR are properly credited to the AAdvantage account. It's AA's responsibility to fix whatever problem is preventing the mileage from properly crediting.
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