Originally Posted by
JBauer
Flying Alaska a lot now on the West Coast and I enter my AA number. I even get upgraded. But the miles never post on AA? I’ve tried to contact both airlines and use their forms but they blame the other airline? Who ultimately is responsible? I know my AA number is on my BPs and I’m getting status through it on Alaska but miles don’t post to AA?
thanks!
Is the name on your ticket the exact same as your AAdvantage profile. If your booking the ticket as John Appleseed but your Advantage profile has Johnny Appleseed as dumb as it sounds, it may cause confusion in the systems.