Originally Posted by
JBauer
Flying Alaska a lot now on the West Coast and I enter my AA number. I even get upgraded. But the miles never post on AA? I’ve tried to contact both airlines and use their forms but they blame the other airline? Who ultimately is responsible? I know my AA number is on my BPs and I’m getting status through it on Alaska but miles don’t post to AA?
thanks!
To claim missing AAdvantage miles for partner flights, you must go through the AAdvantage program. If, after making reasonable efforts, AA still does not post the missing miles, file a DOT complaint against AA. That will get AA's attention, and will likely get you your miles.