Originally Posted by
Xandrios
Those 150XP will be lost. You should see that as "you qualified for Gold with only 150XP instead of the 180XP normally required.".
Correct. And in the case of Gold, another example could be 299XP one year and 61XP the second year, as anything over 180XP carries over.
Is your personal example not exactly the reason why it is a case of losing revenue? You are saying that because you have this perk, you go for the cheapest option. You may not get a 100% success rate, but obviously it works often enough to be willing to risk it. While if this benefit did not exist (and there is a zero chance that they would put you on an earlier flight for free) you would be more inclined to purchase that more expensive flight having a short layover?
They offer this perk to ULTIs, who are the highest spenders, so I guess it mustn't cost too much revenue.