Originally Posted by
LufthansaGermanAirlines
Hi FS_FRA,
the Senator Service Line also should have access to forward your request directly to the Miles & More Backoffice. I recommend to contact them again. Any written enquiries directed to Miles & More will need some time until they can be answered, I am afraid. As long as you have a case ID it will be replied to.
Kind regards,
Nils
Hi Nils, thanks - I do understand that they will be answered, but the FTL gift has an expiry date... I expect M&M to honour that, but maybe my expectations are too high.