There you go...the lounge is often what this hotel receives a large share of kudos for. Search this 133 page thread for "champagne" and you get 40 posts with that word alone. Lots of people zero in on the lounge and the booze offering (I don't drink and found the lounge offerings just.. fine). A close evaluation of discussions and comparing other properties will often reveal a fair amount of preference for other options especially when lounge champagne or other similar single issue items are removed.