Originally Posted by
bafan
But that’s the issue isn’t it ? In the ‘olden days’ the crews were very proactive in coming round the cabin offering top ups and doing multiple bar runs.
But these days, especially with the mega CE cabins, either there isn’t the time, or the crews just can’t be bothered…
Completely agree - the crew really does make or break it. Recently on a EDI-LHR flight with a fairly large CE cabin, but by far not the largest I’ve seen, the IFL was panicking about the time available before the service even started. As soon as they returned to the galley after the initial service runs, comments including “we don’t have time for top-ups” and “I’m not going to look at them as I go through or they’ll ask for things” were heard.
I do appreciate the flight time can be tight for getting everything done, but the cabin was completely cleared in a good ten minutes before the ‘ten minutes to landing’ call - so probably less need for panic and more time for top-ups than the IFL was giving herself and team credit for!