BA 1309 ABZ to LHR.

I really enjoyed this apart from the coffee cake, had a second scone too. A top up on the champagne was offered and the tea tasted really good. It was a busy Club cabin (back to row 8) and the crew were friendly and efficient but not as proactive as the outbound.

One of the young crew members addressed customers as “you guys” which would not have been acceptable in my day as crew. I am definately seeing that newer crew are helpful and friendly but a lot of the polish and finesse seems to have been lost.