Originally Posted by
theboss7593
Any recent reports of Missing 1K status match requirements but being tiered to a lower premier status SILVER GOLD (not general member)?
Originally Posted by
FTDDD
Does anyone know if missing match requirements there is soft landing policy to lower tier (if meeting lower requirements)?
Originally Posted by
js1993
Not usually or automatically, but you can ask.
Originally Posted by
WineCountryUA
There is no fixed policy on this. Some have received a "soft landing" to a lower status and some received nothing. Likely some other factor involved.
Any recent reports on soft landings? Do you usually have to call/email to request it?