Originally Posted by
findark
Is trying to get UA to reinstate the ticket via YYZ-EWR-DEL an acceptable option? The normal fix for award ticket issues is to reticket on own-metal, which given the current lack of service to BOM is the bigger half of the problem. I agree getting reinstated on AC will be very hard, and might require a conference call.
Would be curious if the original change involved reissuing onto 014 stock.. maybe AC can reinstate that if so, although that ticket may never have been adequately paid-for.
Oh I didn’t know UA didn’t fly to BOM, makes sense why the previous agent/supervisor was unable to help me as they said there was no availability and they could only do economy on a star alliance flight. I’ll ask them if EWR-DEL is an option because that definitely works. Thanks so much.
and yeah, AC agent gave me a 014 ticket originally.