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Thread: Booking Flights, Rooms, Cars, Cruises, Activities through Chase/cxLoyalty portal.
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Old Nov 16, 2024 | 4:56 pm
  #592  
Blueheaven
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Join Date: Dec 2022
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Originally Posted by mia
Have you checked with the airline to verify that cxLoyalty has requested a refund, and the TK has actually issued it? The agency will not issue a refund to the passenger until the airline refunds the money.
What a scam these people are . after calling cHASE TRAVEL REP for 10th time and speaking to the 10th rep in last 10 days of the lies of promised full refund . This rep I called today told me they cancelled the flight but refund was never issued and she processed the refund today . And I actually to see she hit cancelled and processed refund on chase travel portal . Now I will see if the refund actually posts to my card . Shall I cancel the dispute I made on Chase account or just leave as it is ?
Last edited by mia; Nov 16, 2024 at 7:47 pm Reason: Formatting
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