FlyerTalk Forums - View Single Post - Has the Platinum Service Line changed their agents and call centres?
Old Nov 15, 2024 | 3:36 pm
  #15  
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Originally Posted by joyu12
Shame though if service quality were to be lowered just because you don't speak either dutch or french...
I don't remember calling the FR line but with the NL one all the agents speak very good English.
Given that some countries without a dedicated number gets the FR number (e.g. South Africa) I'd expect the same level of English from them as well.
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