Originally Posted by
Goldorak
I have not noticed this so far. It definitely worths to inform AFKL. Not a complaint, but an important information you want to bring to their attention. Obviously, the ground handler they are using in IST is not following the guidelines.
Thanks for your advice. How would you recommend contacting them, since a complaint would be too strong? Calling the platinum line, writing a message on Facebook messenger/whatsapp? Email? 've never really had a negative experience with AFKL, so I am at a loss as to what would be the best way to address this.