Originally Posted by
AppleLemonLime
Sorry to revive an old thread but may I ask how you reached out to the agents to get them to issue an email with the PDF tickets? Was it through the WhatsApp bot or entirely over email?
I just called Avianca, selected option 3 for Lifemiles, and provided them with the booking code. Asked the agent to send me an email with the issued pdf tickets and the agent knew right away what I was requesting.