FlyerTalk Forums - View Single Post - Ticket issues after upgrading LH segment on UA ticket, what to do?[Consolidated]
Old Nov 13, 2024 | 5:22 pm
  #122  
cfischer
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Originally Posted by malgudi
Weird stuff. LH called me to say they are seeing the upgraded leg in F (as it should be) and also in business class!!! They suggested I call United to fix this.

The flights look good on UA, but I can now see the upgraded leg listed twice on LH as the agent said. They also have different receipt numbers.

Should I call United or just ignore this? Based on past experience in this thread, looks like I should not have United do anything with the reservation ...
That's not good. Someone messed with this then ... best is to not call and to leave this alone, but here you are with 2 segments on the LH end. Why did LH call you? You should have left this alone in the first place.

I would try and get this resolved, because this can lead to problems including losing the upgrade. Start with LH and call the F hotline - see if they can adjust it on their end. Did UA re-issue the ticket? Something happened here.
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